Frequently Asked
Questions

Product

What configurations are available?

Our preset build options have many different configurations, all of them are available in a Workshop Build. If you are wanting a flatpack, this limits some options as they may require more skill or tools than can be expected.

Additionally, if you have a pop-top, the extra space allows for more configurations to take advantage of the room.

If you have any questions, please reach out and we can talk through the options with you.

Which solution is right for me?

This depends entirely on what you want to do with your Troopy!

A good way to start is:

  1. Whether your Troopy has a standard roof, or a pop-top roof conversion.
  2. Whether you want a DIY flat pack, or a workshop build.

From there each model has its own benefits, have a browse through our configurators, or contact us and we can have a chat with you to help you work out what best suits your needs and lifestyle.

Do you create custom designs?

Yes, although most of our custom work is focused on Troopies, we have done some cool custom projects such as the Fremantle Dockers media van.

For inspiration, check out our instagram page, then reach out for a consultation and bring your Troopy build to life.

What materials do you use?

Our cabinetry is primarily constructed with a high-quality birch core plywood. Birch is an excellent timber for plywood as it is a great balance between weight, strength, and dimensional stability (it doesn’t warp as much).

Quality and style is at the forefront of every design decision.

At Odyssey we have unrelenting standards, therefore we will support you in the unlikely event something does go wrong.

Visit the product page for more information on materials in each item, or reach out to us with any questions.

How does weight distribution work?

Keeping vehicle weight down is always a priority, whether you’re trying to avoid a GVM upgrade or improve fuel economy.

All of our Troopy builds are designed to carefully balance weight, structural strength, practicality, and aesthetics.

  • Material Removal: Strategic cut‑outs in non‑critical areas reduce overall weight without compromising strength or appearance.
  • HDPE Drawer Slides: Wherever possible, we use HDPE low‑friction runners instead of heavy ball‑bearing drawer slides. This reduces weight and increases usable storage space.
What happened to the V1, V2, V3, and V4?

They’re still here, we’ve just renamed them.

We found that many people assumed higher version numbers meant a newer or better product. In reality, each version was designed for different use cases and preferences, not quality progression.

Every model is built to the same standard, the difference is simply how well it suits your travel style and setup.

Installation & Support

Do I need special tools or skills for flatpack assembly?

There are no special skills required, just some patience and attention to detail.

You’ll receive PDF instructions, along with video guides, and you’re always welcome to contact our workshop team for advice during the completing your install of the build.

At a minimum, we recommend a small workshop or garage (even a well protected verandah or carport will do). Additionally, you’ll need some simple tools like a cordless drill, a few clamps (the more the better), and some basic hand tools. Reach out and we can provide our flatpack guide for you to read through if you are interested.

How long does assembly/installation take?

Depending on how experienced and confident you are this can vary. Typically, it can be done in about 4 relaxed days by someone who is used to working with their hands. Finishing processes like varnishing may extend this due to curing and re‑coat times.

Once assembled, installation into the vehicle is approximately 4-5 hours if you are not doing any plumbing/electrical at the same time.

What support is available?

We provide ongoing support throughout your build.

Our team can assist via phone or email for quick questions, and we’re happy to jump on a video call to walk you through more complex steps if needed.

What if I have any issues or need to make a warranty claim?

If you have any issues, or wish to make a warranty claim, we are here to help.

Please see the ‘Contact Us’ page to get in touch, we’ll take care of the rest.

Purchasing

Do you offer financing?

No, we don’t currently offer financing. Our priority is helping customers choose a Troopy fitout that suits their needs and budget, rather than encouraging unnecessary debt.

What if I am not in Western Australia?

If you aren’t in WA, and don’t want to bring your car to us work on it, we can still help you get Odyssey Build.

We ship flatpacks, and workshop built cabinets anywhere in Australia, and almost anywhere overseas.
Whilst we do not have any official install partners, our cabinetry is incredibly easy to install, and the following businesses have done a great job installing previous builds:

Do you ship internationally?

Yes, please contact us to discuss locations, freight options, and pricing.

Vehicle

What vehicles do you work with?

Our main focus and passion is the Troopy.

That said, we’ve worked on other vehicle platforms and are actively expanding our range. If you don’t have a Troopy but like our builds, get in touch and we can discuss your requirements.

Can you supply me with the vehicle?

At this stage, vehicles must be supplied by the customer.

Do you handle vehicle transport?

We generally don’t handle vehicle transport. However, if required, please contact us and we can discuss possible options.

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